Hearing aids are complex little machines that need attention from time to time. Whether just a cleaning or a factory repair is needed, you’ll likely need to visit your hearing professional to have the problem assessed. Some common problems that can affect performance are: moisture, excessive wax, debris or physical damage, you’ll want your hearing specialist to evaluate the extent of repairs needed.
Common hearing aid issues
Have you ever tried to turn your hearing aid on in the morning and find that there is no sound? Or find that the battery door has come unhinged? These things do happen, even when the hearing aids are properly cared for. If you should experience an issue that requires a repair, you should take the hearing aids to your hearing care professional. They are equipped and trained to evaluate and diagnose broken hearing aids. Some minor hearing aid repairs can be done in the office in a short period of time; others may need to be sent to the manufacturer for repair. Your hearing professional can help determine what kind of a repair is necessary if you feel your hearing aid is not working properly. Your hearing specialist will work as a liaison between you and the manufacturer should it require being sent away, to ensure you are up-to-date and know when you’ll be getting your devices back.
Hearing aid repairs
If you are a current patient and have hearing aids that were not fit in our office, we are happy to try to repair your hearing aids. We are able to service most major manufacturers of hearing aids and can advise you as to whether yours is a brand we service. Hearing aids come with a warranty when purchased new. If your warranty has expired, it is still possible to repair most hearing aids for a fee depending on the extent of the repair and the age of the hearing aid. Depending on the hearing aid manufacturer, this repair may come with a new year-long warranty. In the event your hearing aid is severely damaged (like the dog ate it) and unable to be repaired, our professionals will work with you to determine what devices would be best for your current needs. Your hearing professional will provide you with details when you bring your hearing aid into the office.
Hearing aid maintenance
Everything you need to know about how to properly care for your hearing devices should be taught to you by your hearing professional. Regular maintenance consists of cleaning them daily with an alcohol wipe, opening your battery doors at night to allow any moisture to evaporate and examining them periodically for any scratches, cracks or damages. Remember your hearing care professional is the best person to ask when you have any questions regarding the care of your hearing devices.